Thursday, October 4, 2007

A Most Rewarding Exchange

We meet a lot of great people at the library but some are particularly special. A month ago a lady came into the library and requested a library card for her son who has Muscular Dystrophy. She said her son was 16 and about to enter grade 9. He has visual problems and therefore has a lot of difficulty reading. Also he is confined to a wheelchair. This young man had never had a Calgary Public Library card.
I provided her with a regular library card and told her about the services that we offer. Also, I gave her and application form for a special needs card as well. Once she had her card I was able to show her our LPE section and our selection of book cd’s She was very happy when I told her that the CNIB store in Bridgeland sold all sorts of items designed for visually impaired people. Special knives, rulers, guides, telephones, playing cards, various types of magnifying lens and special readers much like a projector under which you place a book or document to be read. She was happy to be able to take home some materials when she left that day. It was really a pleasure to be able to give her this information. This was a very rewarding and meaningful experience for me to be able to help this customer.

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